# Privacy Policy

Last updated: 18th July 2025

## Privacy by Design

We collect the bare minimum. Your data belongs to you. We only gather what's essential to make Geer work better for you — nothing more.

## EU-Based & GDPR-Compliant

Our service operates from renewable-powered servers in Germany and is governed by Estonian jurisdiction, emphasizing European data protection standards.

## Independent & User-Funded

No investors. No hidden agendas. We're sustainably funded by subscribers — not ad-tech giants.

## Privacy-First Analytics

We use Plausible — a cookie-free, ethical analytics tool. No invasive tracking, no third-party scripts, no cookies.

* * *

## Who We Are

Geer is operated by GEER OÜ, registered in Tallinn, Estonia, serving as the data controller under GDPR.

## What Data We Collect

- Strava account data (bikes, activity IDs, authentication tokens)
- Email address (optional, for notifications)
- Device identifiers and cookies
- Website analytics via Meta Pixel (website only)

We do not collect sensitive personal data or use cookies for advertising within the app.

## How We Use Your Data

- Syncing and displaying Strava data
- Tracking component wear and service intervals
- Sending maintenance reminders
- Monitoring app performance
- Processing payments and subscriptions
- Providing customer support
- Website traffic analysis
- Targeted advertising on Facebook and Instagram (website visitors only)

## Legal Bases for Processing

Processing occurs under three GDPR articles:

- User consent (Article 6(1)(a))
- Contract performance (Article 6(1)(b))
- Legitimate interests (Article 6(1)(f))

## Cookies and Tracking Technologies

### In the App

Functionality cookies maintain login sessions, remember preferences, and monitor usage trends. Plausible Analytics operates without cookies or personally identifiable tracking.

### On the Website

The Meta Pixel collects:

- Pages visited and interactions
- Browser and device information
- IP address and location data
- Referral information

Users can manage preferences through Facebook's Ad Preferences or Instagram settings.

## Email Notifications and Push Messages

If you opt in to receive email notifications, we collect and store your email address with a double opt-in process to confirm your consent. You may withdraw consent anytime in app settings.

## Sharing Your Data

We do not sell your data. Third-party providers include:

- Mailgun (email notifications)
- Plausible (analytics)
- Sentry (error monitoring)
- Grafana (server monitoring)
- Stripe (payments)
- Strava (activity data)
- Meta Platforms (website analytics and advertising)

All providers operate under strict data protection agreements.

## International Data Transfers

Service providers may process data outside the EU, with standard contractual clauses ensuring protection.

## Data Retention

Data is retained only as long as necessary for app functionality, active subscriptions, or until account deletion. Users can contact [support@geer.bike](mailto:support@geer.bike) to delete accounts and associated data.

## Your Rights

Under GDPR, users can:

- Access personal data
- Correct inaccurate information
- Request deletion (right to be forgotten)
- Restrict or object to processing
- Request data portability
- Withdraw consent anytime
- Lodge complaints with data protection authorities

Regarding Meta Pixel data, users can opt out of targeted advertising or object to processing for advertising purposes.

* * *

## Contact Information

**GEER BIKE OÜ** (17213697)

Pärnu mnt 139b, 11317 Tallinn, Estonia

Email: [support@geer.bike](mailto:support@geer.bike)